Emmanuel Nivet, CEO of AXA Affin General Insurance Berhad, with 3 prestigious awards won from Asian Banking and Finance Insurance Asia Awards 2019. AXA has been awarded with International General Insurer of the Year - Malaysia and New Insurance Product of the Year - Malaysia awards for 4 consecutive years and Claims Initiative of the Year - Malaysia award for 2 consecutive years.

KUALA LUMPUR, Aug 1 (Bernama) -- AXA Affin General Insurance Berhad (AXA) bagged triple wins at the Asian Banking and Finance Insurance Asia Awards 2019 held in Shangri-La Hotel Singapore on 16^th July 2019. 

This is AXA’s 4^th consecutive year winning the International General Insurer of the Year - Malaysia and New Insurance Product of the Year - Malaysia awards and 2^nd consecutive year receiving the Claims Initiative of the Year – Malaysia award. 

Organised by the Asian Banking and Finance Magazine — a leading publication within Asia’s dynamic financial services industry, the prestigious Insurance Asia Awards aims to recognise the best-in-class financial institutions in Asia. Award recipients need to undergo rigorous selection process by a panel of judges consisting of industry experts.   

Emmanuel Nivet, CEO of AXA said, “This is a big win for us at AXA and it further affirms the commitment, confidence and trust of our valued customers, our people and partners. Our vision and priorities are clear - I am confident that our strategic roadmap will continue to bring value to all our stakeholders as we position AXA to grow and thrive in this liberalised and disruptive market environment.”   

Despite the rapid digital disruptions with the rise of new market entrants and insurtechs, AXA remains focused in creating scalable initiatives to achieve its Payer-to-Partner strategy. The Company has made good progress in 2018 mainly attributable to its strategic priorities pivoting towards growth, efficiency, customer experience and building capabilities. By putting customers at the heart of its strategy, AXA is continuously developing innovative product solutions that drive risk prevention, financial inclusion and protection of the underinsured segment.

Merchantrade Insure Basic, which won the New Insurance Product of the Year – Malaysia, is Malaysia’s 1^st Personal Accident Insurance with direct remittance of payouts to beneficiaries. The product, a collaborative initiative with Merchantrade Asia —largest home-grown money services business provider, aims to raise awareness on the importance of protection to underserved segment and provide them with accessible and affordable insurance solution. To date, 32,858 migrant workers are protected via Merchantrade Insure Basic with total sum insured exceeding RM 415 million, with many positive testimonials received from customers who have benefited from the product.  

On the efficiency front, AXA has continued to embark on claims transformation journey to simplify the claims processes. AXA has taken a major leap by introducing the Travel Claims Insurance Journey project. An easy-to-use Online Claims Portal has been created as a one stop centre for easy and faster travel claims submission to improve the turnaround time for customers. Close to 40% travel claims customers have been positively impacted by this initiative.  

Source: AXA Affin General Insurance Berhad (AXA)
 
FOR MORE INFORMATION, PLEASE CONTACT: 
Name: Sheena Ho
Tel: +603 2170 8548
Email: sheena.ho@axa.com.my

--BERNAMA