PETALING JAYA, Sept 18 (Bernama) -- Malindo Airways Sdn Bhd has come to be aware that some personal data concerning our passengers hosted on a cloud based environment may have been compromised. Our in house teams along with external  data service providers, Amazon Web Services (AWS) and GoQuo, our e-commerce partner  are currently investigating into this breach.
 
Malindo Air has put in adequate measures to ensure that the data of our passengers is not compromised in line with the Malaysian Personal Data Protection Act 2010. We also do not store any payment details of our customers in our servers and are compliant with the Payment Card Industry (PCI)  Data Security Standard (DSS). 
 
We are in the midst of notifying the various authorities both locally and abroad including CyberSecurity Malaysia. Malindo Air is also engaging with independant cybercrime consultants to investigate and report into this incident.
 
As a precautionary measure, we would advise passengers who have Malindo Miles accounts to change their passwords if identical passwords have been used on their other services online. We will continue to provide further updates through our website, mobile and social media platforms.

About Malindo Air
 
Malindo Air is a Malaysian airline with main hubs at the Kuala Lumpur International Airport (KLIA) and the convenient KL downtown city airport Subang Skypark in Selangor, Malaysia. The airline took to the skies in March 2013 with domestic flights and has since grown to operate routes to all major airports in Malaysia and across the continents of Asia and Australia. The fleet itself has grown exponentially to 14 ATR72-600 and 29 Boeing 737 as of September 2019. The airline also obtained the IATA Operational Safety Audit (IOSA).
 
Today, the airline operates over 1,400 flights weekly across a continuously growing network of about 56 routes in the region. Also an IATA airline member, Malindo Air codeshare with Turkish Airline, Lion Air, Batik Air, as well as an interlining partner to Xiamen Air, All Nippon Airways (ANA), Turkish Airline, Qatar Airways, Etihad Airways, Oman Air, and Pakistan Airlines.
 
Malindo Air has recently won Airline Passenger Experience Exquisite Pic Award” by Thomas Edison Advertisement (TEA) Awards. Previous awards included Airline Passenger Experience Association (APEX) 2018 Four Star Major Regional Airline Recognition and Malaysia Best Employer Brand Awards 2018,  CAPA’s 2016 Asia Pacific Regional Airline of the Year, New Comer of the Year, Australia 2016/17 by Expedia.com., TOP Recognition - Malaysia SME® Preferred Airline Partner, Airline of the Year (Passenger) at the KLIA Awards 2014 and Top Performing Airline 2015 by Travelport.

Source: Malindo Air

FOR MORE INFORMATION, PLEASE CONTACT: 
Name: Andrea Liong
Email: andrea.liong@malindoair.com

--BERNAMA