KUALA LUMPUR, March 24 (Bernama) --
Agrobank is temporarily closing 24 branches and 30 kiosks nationwide, amid the ongoing spread of COVID-19.
This measure will enable the Bank to better protect its customers and employees while ensuring satisfactory access to its banking service.
All other 118 branches and kiosks will remain operational and continue to serve customers with shortened service hours from 9.30am to 3.00pm throughout the Movement Restriction Order (MRO) period as a precautionary measure against the spread of COVID-19.
Apart from the over the counter service hours, the daily operating hours for all Self-Service Terminals (SST) including ATMs and CDMs will be restricted from 7am to 10pm during the MRO period.
Agrobank is also encourage its customers to fully utilise its internet banking facilities for both AGRONet and AGRONetBIZ and also mobile application, AGRONet Mobile.
Customers can call Agrobank's Customer Contact Centre at 1-300-88-2476 or visit www.agrobank.com.my to enquire more information on its financial assistance including moratorium and Special Relief Facility (SRF) during this difficult time. ABOUT AGROBANK
Agrobank is a leader in agriculture financing and values-based banking based (VBI)* in Malaysia. Established in 1969, Agrobank is actively involved in charting the growth and development of Malaysia’s agriculture industry by offering shariah compliant products and solutions across various customer segments including corporate, commercial, consumer, trade finance and micro financing customers. Agrobank is a full-fledged Islamic bank since 1st July 2015.
As a market driven, customer-centric DFI (Development Financial Institution) with a primary focus on strengthening the agriculture sector in Malaysia, Agrobank strikes an equal balance to its developmental and commercial roles to benefit the agriculture sector. Agrobank provides a comprehensive repertoire of financing solutions for the agriculture community; that includes upstream activities related to primary food and commodities-based agriculture activities to downstream activities such as processing, marketing and distribution of agricultural products.
Agrobank also offers retail banking financing solutions to improve the well-being of the agriculture community. This is done through its network of 192 customer touch points including 138 branches, 1 agro banking, 1 virtual banking, 10 commercial financing centre, 34 kiosk, 8 agro corners & agro point.
In 2019, Agrobank celebrates its golden jubilee Anniversary, as it marks 50 years of its proud establishment developing the agro industry. www.agrobank.com.my
* VBI or value-based intermediation is an initiative by Bank Negara Malaysia (BNM) which aims to improve the products and services offered by Islamic financial institutions towards a better facilitation of entrepreneurship, community well-being, sustainable environment and economic growth, without compromising on shareholders’ returns.SOURCE: Agrobank
FOR MORE INFORMATION, PLEASE CONTACT:
Name: Ainul Rofidza Ibrahim
Head of Strategic Communications Department, Agrobank
03-2731 1600 (ext 2624) / +6019-2258210
Name: Shahreen Rahim
Section Head of Public Relations,
Strategic Communications Department, Agrobank
03-2731 1600 (ext 1660) / +6012 943 6217