Initiative is in line with government initiatives to lessen public burden during the Movement Control Order (MCO) Period 


KUALA LUMPUR, April 7 (Bernama) -- CIMB Bank Berhad and CIMB Islamic Bank Berhad (collectively referred to as “CIMB” or “the Bank”) will be temporarily waiving the RM1 fee for transactions to Lembaga Tabung Haji (“TH”) accounts, made via its automated teller machines (ATM) or cash deposit machines (CDM). This waiver is in line with direction from TH and consistent with the wider industry and government initiatives for the convenience of the Malaysian public during the MCO period.

The transaction fee was earlier imposed on activities involving transfers made from CIMB accounts to TH accounts, and vice versa, as well as cash withdrawals from TH accounts done at the self-service terminals. The waiver applies to all TH transactions undertaken from Monday, 6 April with all fees charged to be refunded to customers post-MCO.

Ahmad Shahriman Mohd Shariff, CEO of CIMB Islamic said, “We hope that this step will go some way towards alleviating the financial burden of our customers during this challenging time. We will ensure that all customers are refunded the RM1 fee post-MCO, in line with CIMB’s overall waiver for cash withdrawals at ATMs during the MCO and overall initiatives by the Government.”

CIMB had launched a strategic partnership with TH, in September 2018 to provide customers access to their TH accounts via CIMB’s self-service terminals across the country. With the access, CIMB customers are now able to perform transactions, such as withdrawing and depositing cash from their TH accounts as well as check their TH account balances, using their CIMB debit cards.

“We hope that with the fee waiver, we are able to support TH in their goal to provide convenience to 9 million depositors, most of whom have not linked their TH accounts to their CIMB debit cards. In view of this, we urge our customers to link their TH account to the ATM card which can be done conveniently via our self-service terminals. At CIMB, we are committed to provide our customers value and seamless customer experience,” Shahriman added. 

For more info, customers can visit https://www.cimb.com.my/en/personal/day-to-day-banking/more-services/tabung-haji-services.html. 

About CIMB Group

CIMB Group is one of ASEAN’s leading universal banking groups and is Malaysia’s second largest financial services provider, by assets. It offers consumer banking, commercial banking, investment banking, Islamic banking and asset management products and services. Headquartered in Kuala Lumpur, the Group is present in all 10 ASEAN nations (Malaysia, Indonesia, Singapore, Thailand, Cambodia, Brunei, Vietnam, Myanmar, Laos and Philippines). Beyond ASEAN, the Group has market presence in China, Hong Kong, India, Korea, the US and UK.

CIMB Group has one of the most extensive retail branch networks in ASEAN with 702 branches as at 31 December 2019. The Group’s investment banking arm is one of the largest Asia Pacific-based investment banks, while it offers comprehensive research coverage around of 950 stocks in the region via its CGS-CIMB joint venture.

CIMB Group operates its business through three main brand entities, CIMB Bank, CIMB Investment Bank and CIMB Islamic. CIMB Group is also the 92.5% shareholder of Bank CIMB Niaga in Indonesia, and 94.8% shareholder of CIMB Thai in Thailand.

CIMB Group is listed on Bursa Malaysia via CIMB Group Holdings Berhad. It had a market capitalisation of approximately RM51.1 billion as at 31 December 2019. The Group has around 35,000 employees located in 15 countries. 


SOURCE : CIMB Group

FOR MORE INFORMATION, PLEASE CONTACT:
Name : Lynn Guha Thakurta / Juanita Johari
Group Corporate Communications
CIMB Group Holdings Berhad
Email : lynn.thakurta@cimb.com / juanita.johari@cimb.com 

--BERNAMA