KUALA LUMPUR, Sept 18 (Bernama) -- Agrobank is holding open days at all its 136 branches nationwide* on Saturday, 19 September and Wednesday, 23 September to assist customers who require further assistance with their financing repayments as the six-month moratorium period comes to an end on September 30.
 
According to Khadijah Iskandar, Covering President / Chief Executive Officer of Agrobank, said affected customers are encouraged to take this opportunity to approach the bank and be considered for assistance or relief for their personal or business circumstances.
 
“The cessation of the industry-wide six-month auto-moratorium on Sept 30 does not in any way reduce the bank’s commitment to our customers, as we are all in this for the long term.”

“Therefore, on these open days, we are encouraging our customers to walk in at any of our branches nationwide, to have a face to face discussion to better understand the payment assistance options, to help them through this recovery period of the COVID-19,” said Khadijah.

Khadijah added, “Our customers matter to us and Agrobank has always stood by our customers over the years and we will continue to do what is right by them in today's challenging times to ensure their financial needs are supported through and beyond this crisis.”

The open day will be held from 10 am to 3 pm with the aim to provide assistance and enable the customers to defer their financing repayments, request for reduced instalments or restructure their financing for a certain period, on a case by case basis.

Besides that, Agrobank has also been proactively engaging with its customers to understand their financial situation better after the moratorium period ends and also to formulate solutions to address the challenges that they are facing through a various series of business coaching, Klinik Bisnes, webinar sessions and some other initiatives from March to September 2020.

*Except for Alor Setar branch due to EMCO


ABOUT AGROBANK

Agrobank is a leader in agriculture financing and values-based banking based (VBI)* in Malaysia. Established in 1969, Agrobank is actively involved in charting the growth and development of Malaysia’s agriculture industry by offering shariah compliant products and solutions across various customer segments including corporate, commercial, consumer, trade finance and micro financing customers. Agrobank is a full-fledged Islamic bank since 1st July 2015.
 
As a market driven, customer-centric DFI (Development Financial Institution) with a primary focus on strengthening the agriculture sector in Malaysia, Agrobank strikes an equal balance to its developmental and commercial roles to benefit the agriculture sector. Agrobank provides a comprehensive repertoire of financing solutions for the agriculture community; that includes upstream activities related to primary food and commodities-based agriculture activities to downstream activities such as processing, marketing and distribution of agricultural products.
 
Agrobank also offers retail banking financing solutions to improve the well-being of the agriculture community. This is done through its network of 192 customer touch points including 138 branches, 1 agro banking, 1 virtual banking, 10 commercial financing centre, 34 kiosk, 8 agro corners & agro point.  
 
In 2019, Agrobank celebrates its golden jubilee Anniversary, as it marks 50 years of its proud establishment developing the agro industry.  
 
www.agrobank.com.my

* VBI or value-based intermediation is an initiative by Bank Negara Malaysia (BNM) which aims to improve the products and services offered by Islamic financial institutions towards a better facilitation of entrepreneurship, community well-being, sustainable environment and economic growth, without compromising on shareholders’ returns
  
Issued by Strategic Communications Department, Agrobank 


SOURCE : AGROBANK 

FOR MORE INFORMATION, PLEASE CONTACT: 
Name : Shahreen Rahim
Section Head of Public Relations 
Strategic Communications Department, Agrobank
Tel : 03-2731 1660 (ext 1660) / +6012-943 6217
Email : shahreen.rahim@agrobank.com.my
 
Name : Syarifah Syameen
Senior Executive, Public Relations
Strategic Communications Department, Agrobank
Tel :03-2731 1652 / +6012-310 1766
Email : syameen@agrobank.com.my
 
--BERNAMA