^{Standing from left: Angelo Garripoli (Senior Manager, Group Key Account Manager German OEMs, PETRONAS Lubricants International); Domenico Ciaglia (Group Strategy & Transformation Officer, PETRONAS Lubricants International), Ahmad Adly Alias (Vice President, Refining, Marketing & Trading, PETRONAS); Axel Harries (Head of Global Customer Service & Parts Mercedes-Benz AG), Kai Rowohlt (Senior Manager Parts Product Management, Pricing and Trading Mercedes-Benz AG), Zoe Waberski (Product Manager Oil Mercedes-Benz AG), Markus Zeller (Head of Business Development and Sales Tires, Oil, Chemicals Mercedes-Benz AG)
 
Sitting from left: Hezlinn Idris (Managing Director & Group CEO, PETRONAS Lubricants
International) and Britta Seeger (Member of the Board of Management of Mercedes-Benz Group AG Marketing & Sales)} 



Unveiling a New Chapter of Advanced Engineering and Performance through the continued partnership between PETRONAS Lubricants International and Mercedes-Benz

 
STUTTGART, April 18 (Bernama) -- PETRONAS Lubricants International, one of the top global lubricants players with presence in 100 countries, and Mercedes-Benz Global Customer Service & Parts will be collaborating to develop technical solutions that optimise vehicle performance and efficiency, aimed at driving advancements within the automotive After-Sales sector. 
 
Leveraging their respective expertise, the two global companies will harness digitalisation strategies adoption, tailored market approaches, robust global collaborations as well as initiatives aimed at achieving carbon neutrality, to deliver enhanced customer value within the sector. 
 
"At Mercedes-Benz Global Customer Service & Parts our top priority is to deliver the highest level of customer satisfaction, truly caring for their vehicles by offering high-performing, innovative and sustainable products for their vehicles," stated Andreas Jörg, Director of Service & Parts Business and Warranty & Goodwill Mercedes-Benz Cars of Mercedes-Benz Group AG. 
 
"Our strategic partnership with PETRONAS Lubricants International is an exciting opportunity to further enhance our commitment to our customers by collaborating on innovative technologies that will shape the future of mobility and customer experience,” added Andreas Jörg. 
 
The success history of the partnership is evidenced in the integration of PETRONAS Lubricants International’s advanced Fluid Technology Solutions™️ with Mercedes-Benz's engine – a partnership that, since 2010, has fortified the Mercedes-AMG PETRONAS Formula One (F1) Team with eight world championships. 
 
Hezlinn Idris, Managing Director and Group Chief Executive Officer, PETRONAS Lubricants International, reaffirms the venture, stating, "Leveraging our experience in the development of Fluid Technology Solutions™️, we will continue to deliver innovative solutions to cater to advanced engine technologies and meet the high-performance driving needs of our customers including delivering improved fuel efficiency, engine performance and safety.” 
 
“Together with Mercedes-Benz Global Customer Service & Parts, we are expanding our global reach, making our solutions more accessible to the world while prioritising customer value at the core of our offerings,” added Hezlinn Idris. 
 
As part of their collaborative efforts, PETRONAS Lubricants International and Mercedes-Benz Global Customer Service & Parts will also explore avenues for joint marketing initiatives, educational programs, and public outreach campaigns aimed at raising awareness about the significance of sustainable mobility solutions.
 
About PETRONAS Lubricants International 
 
PETRONAS Lubricants International (PLI) is the global lubricants manufacturing and marketing arm of PETRONAS, Malaysia’s dynamic global energy group. Established in 2008, PLI manufactures and markets a full range of high-quality automotive and industrial lubricant products in over 100 markets internationally. Headquartered in Kuala Lumpur, PLI also has offices around the world including Turin, Belo Horizonte, Beijing, and Chicago. PLI is the technical resource behind PETRONAS’ partnership with the Mercedes-AMG PETRONAS Formula One Team, responsible for the design, development, and delivery of the Fluid Technology Solutions™️, which includes customised lubricants, fuels and transmission fluids to power the Silver Arrows. 
 
We are a progressive energy and solutions partner, enriching lives for a sustainable future. Our commitment remains to conduct and grow our business in ways that contribute positively to society and the environment. 
 
PLI is driving an aggressive business growth agenda as one of the leading global lubricants companies at the forefront of the industry, providing custom-made solutions for every need. For more information, please visit www.pli-petronas.com. 
 
 
About Mercedes-Benz Global Customer Service & Parts 
 
Mercedes-Benz Group AG is one of the world's most successful automotive companies. The company founders, Gottlieb Daimler and Carl Benz, made history by inventing the automobile in 1886. As a pioneer of automotive engineering, Mercedes-Benz sees shaping the future of mobility in a safe and sustainable way as both a motivation and obligation. The company's focus therefore remains on innovative and green technologies as well as on safe and superior vehicles that both captivate and inspire. 
 
With Mercedes-Benz AG, the Group is one of the leading global suppliers of high-end passenger cars and premium vans. The company focuses on the development, production and sales of passenger cars, vans and vehicle-related services. The company also aspires to be the leader in the fields of electric mobility and vehicle software. Within the company, the Mercedes-Benz Data initiative develops, bundles, and distributes innovative data solutions related to Mercedes-Benz vehicles. 
 
Mercedes-Benz Global Customer Service & Parts is responsible for the worldwide customer service and parts business of Mercedes-Benz Passenger Cars and Vans and works closely with international markets, distributors, and branches with one focus: total customer satisfaction.
 
 
SOURCE : PETRONAS Lubricants International 
 
FOR MORE INFORMATION, PLEASE CONTACT:
Name : Mufidah Mahmud
Tel :  +6019-217 0735
Email : mufidah.mahmud@pli-petronas.com

Name : Jenna Shan
Tel : +6016-319 3079
Email : jenna.bahrin@pli-petronas.com.my 

--BERNAMA