KUALA LUMPUR, Nov 12 (Bernama) -- MiCare Sdn. Bhd (“MiCare”), Malaysia’s leading Third-Party Administrator (“TPA”) and managed care organisation officially announced the launch of its new digital platform, MiCare 360 to complement and enhance its service offering for its members and partner providers.

Accessible via the MyMed application, MiCare 360 connects MiCares’ members directly with its panel General Practitioners (“GPs”) and enables them to receive medication dispensed by the attending clinics. Members can also reconnect with a previous MiCare panel GPs for continued access to ongoing medication and long-term treatment. This greatly enhances convenience while enabling panel providers to arrange doorstep delivery of medication. 

The Malaysian Medical Association (“MMA”) fully supports the involvement of GPs in teleconsultations and the delivery of medicines from attending clinics to ensure seamless continuity of care. Built in consultation with a leading medical association, MiCare 360 is designed for members to be treated by registered panel GPs with medication dispensed by the attending clinic in line with applicable Ministry of Health Malaysia requirements and professional standards for registered medical practitioners.

Over the past two decades, MiCare has continuously invested in technology to transform how healthcare is accessed, managed and delivered. Its comprehensive eClaims platform supports efficient and accurate claims adjudication at scale, and the company is continually investing to strengthen operational efficiency, decision-making and service quality across its healthcare ecosystem. 

Mr. Moses Hee, MiCare’s Group Chief Executive Officer, said, “As we celebrate our 20th anniversary, the launch of MiCare 360 marks another significant milestone in our vision to shape a smarter, more connected and sustainable healthcare ecosystem for our trusted network of more than 15 million members.”

“Technology should never create distance between doctors and patients. It should help bring them closer. MiCare 360 is our commitment to doing exactly that,” he added.

MiCare 360 has officially opened its registration platform to medical practitioners within the Klang Valley region, marking the initial phase of its upcoming nationwide rollout. Approximately 1,000 doctors have joined the MiCare 360 telemedicine platform over the past seven days.

About MiCare 

Founded in 2006, MiCare is a leading and active Third-Party Administrator (TPA) and Managed Care Organisation (MCO) in Malaysia, specialising in medical claims administration and digital healthcare solutions. As a regional managed care platform, MiCare connects patients, payors, healthcare providers, and pharmaceutical partners through intelligent digital solutions that enhance health outcomes while optimising costs. We are committed to delivering affordable and accessible healthcare solutions to communities and industries, enabling better health outcomes for all. MiCare is appointed by licensed insurers regulated by Bank Negara Malaysia (BNM) and corporate clients to administer medical benefits and claims.

With nearly two decades of experience, MiCare supports over 15 million members through strong partnerships with more than 43 insurers and over 7,500 corporate clients. The company also maintains an extensive provider network of over 8,500 hospitals, clinics, pharmacies, optical, dental and optical centres and pharmacies.

For more information, please visit https://www.micaresvc.com/

SOURCE: MiCare

FOR MORE INFORMATION, PLEASE CONTACT:
Name: Alia Azizan
MiCare
Manager
Corporate Communications
Email: nuralia.azizan@micaresvc.com 

Corporate Communications Department
MiCare
Email: corpcomm@micaresvc.com

--BERNAMA